SimplyDesi Shipping Policy
Welcome to SimplyDesi! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below:
1. Shipping Locations
- We currently ship to all major cities and towns across India. If your location is not covered, please contact us at support@simplydesi.in for assistance.
2. Shipping Charges
- Free Shipping: Orders above ₹499 are eligible for free standard shipping.
- Standard Shipping: A flat rate of ₹50 will be charged for orders below ₹499.
3. Delivery Time
- Metro Cities: 5-7 business days
- Other Locations: 5-7 business days
- Please note that delivery times may vary due to external factors like holidays, strikes, or natural events.
4. Order Processing Time
- Orders are processed within 24 hours on business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with the tracking details. You can track your order using the link provided.
6. Delivery Partners
- We partner with leading courier services to ensure your orders are delivered safely and on time.
7. Shipping Address
- Please ensure that your shipping address is correct and complete. SimplyDesi is not responsible for orders delivered to incorrect addresses provided by the customer.
8. Delayed or Lost Shipments
- In the rare event of a delay or lost shipment, please contact us at support@simplydesi.in with your order number, and we will assist you in resolving the issue.
9. International Shipping
- Currently, we do not offer international shipping. We only ship within India.
10. Return and Exchange Policy
- For information on returns and exchanges, please refer to our Return & Exchange Policy.
11. Contact Us
- If you have any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team at support@simplydesi.in or call us at +91 [Your Customer Support Number].
Thank you for shopping with SimplyDesi!